Solutions · Operations and platforms
Know where every request is, and why it is waiting
Requests, approvals and tasks routed to the right people in the right order, with a live view of what is moving, what is stuck and who it is waiting on. The answer to where is it, without a round of emails.
Use cases
Is this you?
The work itself is rarely the problem. It is the waiting in between, spread across inboxes and messages where nobody can see it.
Sign-offs that stall
Purchase requests, expenses or changes waiting on an approver who is away, with nobody aware until the requester chases.
No live picture across sites
Each location reports differently and late, so leadership sees last month rather than this morning.
Handovers that drop work
Tasks passed between teams by message, where one missed note means a client waits a week.
Evidence after the event
An auditor or client asks who approved something and when, and the answer has to be reconstructed from email.
What it delivers
The route each piece of work takes, made visible
And enforced, so the route in the policy is the route the work actually follows.
- Request forms and approval routes built around your actual policy
- Delegation and escalation, so absence does not stop the work
- A live board of what is waiting, where and for how long
- Service levels per request type, with breaches flagged before they happen
- Notifications to the person who needs to act, not to everyone
- A full record of who requested, approved and completed each item
What we do around it
Your real process, not a generic one
Approval software fails when it models the policy on paper instead of the way work really moves. Getting that right is the engagement.
- Mapping
- Your real routes and thresholds documented with the people who use them, including the informal steps that never made it into policy.
- Configuration
- Forms, routes, delegation and service levels set up to match, with the edge cases handled rather than left for later.
- Connection
- Linked to finance, people and client systems, so an approved request triggers the next step instead of a manual copy.
- Rollout
- Introduced one process at a time, so each team sees the benefit before the next is asked to change.
- Review
- Waiting times reviewed with you after launch, and routes adjusted as they reveal where work genuinely stalls.
Pricing and demonstrations
Tell us which approval takes longest
We will configure that route in the demonstration, so you see your own process rather than an example.
Priced by your size, users and the support you need. No tiers.