Solutions · Operations and platforms
Know where every request is, and why it is waiting
Requests, approvals and tasks go to the right people in the right order. A live view shows what is moving, what is stuck and who it is waiting for, so you can find out where something is without a round of emails.
Use cases
Is this you?
The work itself is rarely the problem. The problem is the waiting in between, spread across inboxes and messages where nobody can see it.
Sign-offs that stall
Purchase requests, expenses or changes wait for an approver who is away, and nobody notices until the person who asked chases it.
No live view across sites
Each location reports in its own way and late, so leadership sees last month rather than this morning.
Handovers where work gets lost
Tasks are passed between teams by message, and one missed note means a client waits a week.
Evidence after the event
An auditor or client asks who approved something and when, and the answer has to be pieced together from old emails.
What it delivers
The route each piece of work takes, made visible
The route is also enforced, so work actually follows the route set out in your policy.
- Request forms and approval routes built around your actual policy
- Delegation and escalation, so work does not stop when someone is away
- A live board showing what is waiting, where and for how long
- Target times for each type of request, with warnings before they are missed
- Notifications sent only to the person who needs to act, not to everyone
- A full record of who requested, approved and completed each item
What we do around it
Your real process, not a generic one
Approval software fails when it follows the policy on paper instead of the way work really moves. Getting that right is what the engagement is about.
- Mapping
- We document your real approval routes and limits with the people who use them, including the informal steps that never made it into the policy.
- Set-up
- We set up forms, routes, delegation and target times to match, and handle the unusual cases rather than leaving them for later.
- Connection
- We link it to your finance, HR and client systems, so an approved request starts the next step automatically instead of someone copying it across.
- Rollout
- We introduce one process at a time, so each team sees the benefit before the next one is asked to change.
- Review
- After launch, we review waiting times with you, and adjust routes where they show that work is genuinely getting stuck.
Pricing and demonstrations
Tell us which approval takes longest
We will set up that route in the demonstration, so you see your own process rather than an example.
Priced according to your size, number of users and the support you need. There are no tiers.